The Telecom Regulatory Authority of India (TRAI) has implemented new regulations to enhance flexibility for prepaid mobile users. These changes, introduced under the Telecom Consumers Protection (Thirteenth Amendment) Regulations, 2026, mandate telecom operators like Airtel, Jio, and Vodafone Idea to offer new recharge options, including 30-day plans and voice-and-SMS-only packages.
The new regulations require monthly plans to renew on the same date each month, addressing consumer concerns about inconsistent billing cycles. In cases where a specific date does not exist in a given month, the renewal will occur on the last day of that month. This adjustment aims to simplify plan management for users.
Additionally, TRAI has directed operators to provide at least one longer-duration voice-and-SMS-only plan that matches the validity of their extended data-bundled plans. This move is particularly beneficial for customers who primarily use their phones for calls and messages without needing mobile data, such as senior citizens and those seeking cost-effective solutions.
The changes follow TRAI’s earlier directives from December 2024, which called for more voice-and-SMS-only plans across various validity periods. The regulator observed that these options were not sufficiently expanded by operators, prompting the current amendments.
Overall, the new provisions are expected to enhance consumer choice, providing more tailored options for prepaid users who prefer or require limited services. By introducing these flexible plans, TRAI aims to address diverse consumer needs and ensure better service offerings from telecom operators.